Negotiation, Price Handling
Evaluates price anchoring, counter-offer handling, and bundle reframing under live revenue pressure.
- Questions
- 20
- Time limit
- 35 min
- Difficulty
- Intermediate
What this test is for
Hiring for a chatter who can hold price without losing the sale? This test puts candidates through the moments that decide revenue: a whale pushing back at $35, an “I’ve seen it cheaper elsewhere” objection, a counter-offer they have to close cleanly. Each question is a real revenue-on-the-line decision.
Who it is for
- Sales Chatter
- Senior Chatter
- PPV Specialist
- Sales Pipeline Manager
- Upsell Team Lead
What it evaluates
- Holds price anchors under subscriber pushback without losing the sale
- Reframes value using content exclusivity and purchase history rather than discounting
- Constructs bundle offers that raise perceived value without reducing unit price
- Sends walk-away signals that create urgency without sounding scripted
- Handles comparison objections by anchoring to quality, not matching lower prices
- Closes cleanly after a counter-offer without reopening the full negotiation
Skills assessed
- Price Anchoring
- Counter-offer Handling
- Bundle Reframing
- Walk-away Signalling
- Objection Response
- Close Discipline
Sample question
A subscriber has been sent a PPV priced at $35. They reply: “That’s way too much. I’ll give you $10 or I’m unsubscribing.” You know this subscriber has purchased twice before at $25 and the content is genuinely exclusive. What is the best response?
- A)Counter at $20 to split the difference and close quickly before they leave.
- B)Apologise for the price and offer a one-time loyalty discount of $15.
- C)Acknowledge their frustration, remind them of the exclusive nature and their past enjoyment, hold at $35, and offer a small bonus to reinforce value rather than cut price. (the strongest answer)
- D)Let them unsubscribe. If they are only willing to pay $10 they are not worth retaining.
Sub-skill: Bundle Reframing / Hold the Line
Use this test
Send it to candidates before you interview them, and read the result instead of guessing. Looking for work instead? Candidates take these tests on their profile, and employers see the result.
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