Executive Virtual Assistant

Jan 2025 - Apr 2025

* Handled email management and logistics coordination. * Generated invoices and tracked payments using QuickBooks. * Assisted with inventory tracking and reporting. * Supported brochure creation and basic design tasks. * Managed day-to-day administrative operations.

Executive Virtual Assistant

Oct 2024 - Feb 2026

* Managed calendar and inbox, ensuring smooth daily scheduling. * Organized files, documents, and internal systems. * Assisted in preparing and organizing slide presentations. * Maintained records and supported general administrative tasks.

Executive Virtual Assistant

Oct 2023 - Aug 2024

* Managed calendar, scheduled appointments, and set reminders. * Handled light bookkeeping and kept financial records organized. * Did research based on client needs (business and personal) * Organized files and made sure everything was easy to access * Created travel itineraries and handled basic coordination * Supported day-to-day admin tasks like email, data entry, and other requests

VA Data Entry Specialist

Mar 2023 - Jan 2025

* Performed data entry, data cleaning, and database management. * Maintained spreadsheets and ensured data accuracy. * Conducted research and verified listings. * Organized large datasets using Google Sheets.

Executive Virtual Assistant

Mar 2023 - Aug 2023

* Managed CRM cleanup and database organization * Tracked receipts and basic financial records * Conducted research and supported admin tasks

Customer Service Representative

Mar 2022 - May 2023

* Handled customer inquiries via phone, email, and chat * Coordinated logistics and resolved delivery concerns * Maintained accurate customer records

Customer Service Representative

Apr 2021 - Dec 2021

* Provided support for tax software users. * Resolved technical issues and customer concerns. * Maintained detailed records of customer interactions.

Collections Representative

Apr 2015 - Apr 2021

* Negotiated payment arrangements and handled collections. * Updated account records and ensured accurate data. * Delivered customer service via phone and chat.

Process Associate

Jun 2013 - Apr 2015

* Assisted with billing concerns and account updates. * Handled inbound and outbound calls for collections.

Customer Service Representative

Sep 2011 - May 2013

* Provided technical and billing support for telecom services.

Directory Assistance Representative

Jan 2010 - Mar 2011

* Assisted US and UK customers with directory and travel inquiries.