GENERAL VIRTUAL ASSISTANT (REMOTE)

Jun 2023 - Jan 2026

Scheduled appointments for clients and sent clinic results. Provided women's health support, appointment setting, relayed sensitive information to female patients, and delivered customer service.

APPOINTMENT SETTER (REMOTE)

Jan 2023 - Apr 2023

Set appointments for clients in real estate. Responsibilities included negotiation, sales, customer service, and cold calling.

TEAM LEADER (REMOTE)

Mar 2022 - Jan 2023

Managed cold-calling teams and updated CRM systems. Oversaw team management, SEO, sales, and English communication.

LEAD GENERATION SPECIALIST (REMOTE)

Nov 2021 - Mar 2022

Conducted cold-calling and qualified businesses through data research and sourcing. Utilized SEO, negotiation, sales, lead sourcing, data research, and telemarketing skills.

ADMIN STAFF (ON SITE)

Jun 2020 - Nov 2021

Performed back-office and administrative tasks including payroll, bookkeeping, and encoding.

OUTBOUND SALES SPECIALIST (ON-SITE)

Feb 2020 - Jun 2020

Handled outbound sales, lead generation, and cold calling for the Canada HVAC industry. Applied Google SEO, negotiation, sales, and telemarketing skills.

RESEARCH AND EVALUATION ASSOCIATE (ON-SITE)

Sep 2016 - Feb 2018

Recruited potential participants for research studies and collected survey data from household members. Conducted research, data surveys, customer service, and cold calling.

GRAPHIC ARTIST (ON-SITE)

Sep 2015 - Jun 2016

Created designs and prints for shirts, tarpaulins, documents, and banners. Specialized in graphic design and printing.