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Nicole

PhilippinesCountry Flag
Virtual Assistant | Customer Service Specialist | Administrative Support | Order Management | Email & CRM Support | 6+ Years of Experience
Virtual Assistant | Customer Service Specialist | Administrative Support | Order Management | Email & CRM Support | 6+ Years of Experience

Details

🌐 Languages

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

Central Standard Time

(UTC-06:00)

Experiences

Delegate DCX

Virtual Assistant

Jul 2025 - Aug 2026

Providing virtual customer service support, managing client inquiries and ensuring high-quality service delivery remotely.

Skills Learned

🛠General - Intermediate

Customer health care support

Sep 2023 - Jul 2025

Assisted clients by effectively responding to and resolving customer inquiries. Known for amiable, vivacious, and upbeat demeanor. Collaborated with team to support company's long-term growth.

Skills Learned

🛠General - Intermediate

Customer Chat | email | backoffice specialist

Sep 2021 - Sep 2023

Handled customer chat and email communications while performing backoffice specialist duties, ensuring efficient customer service and support.

Skills Learned

🛠General - Intermediate

Educational Teacher | Elementary level

Jan 2017 - Jan 2019

Taught elementary level students, developing lesson plans and fostering a positive learning environment to support student growth and education.

Skills Learned

🛠General - Intermediate