Content Moderator — Customer Service Representative

Aug 2023 - Present

Ensured online platforms remain safe, legal, and high-quality by reviewing user-generated content. Evaluated posts, images, and videos against community guidelines and legal standards to maintain compliance and platform integrity.

Cabin Crew — Trainee

Mar 2023 - Apr 2023

Learned safety and emergency procedures, aviation first aid, security protocols, and aircraft general knowledge, including equipment, communication systems, and aircraft models to ensure passenger safety and compliance with aviation standards.

On-the-job Training — Ticketing

Feb 2023 - Mar 2023

Gained hands-on experience with technical systems and logistical processes required to issue air and land travel documents, enhancing operational knowledge in travel ticketing and customer service.

Work Immersion — Accounting, Assistant Clerk

Jan 2019 - Feb 2019

Assisted in accounting tasks and clerical duties, supporting financial record keeping and administrative functions within the municipal office to improve organizational efficiency.