Customer Service Representative

Aug 2023 - Mar 2025

Assisted customers with purchases and product-related questions. Maintained store displays, inventory, and visual merchandising. Processed transactions, handled returns, and managed cash handling duties. Met sales goals and promoted products or services. Demonstrated strong customer service and problem-solving skills.

Customer Service Representative

Sep 2019 - Jul 2023

Exceeded sales goals by influencing customers to learn about products/services. Developed rapport with customers to provide personalized service. Resolved customer issues professionally to ensure satisfaction and retention. Met/exceeded team and departmental goals. Followed quality control procedures and promptly resolved client-reported issues.