Data Annotation & AI Projects

Jan 2024 - Present

Conducted data labelling and quality assurance. Checked and corrected accuracy and consistency of reviewed content. Processed and used large amounts of data with attention to detail. Adhered to project guidelines and achieved productivity goals.

Freelance Virtual Assistant

Jan 2024 - Present

Handled customer queries via chat, email and social media. Performed accurate research and reports on the internet. Kept digital records and databases organized. Arranged appointments and carried out administrative duties. Helped clients follow up and maintain client relationships. Provided timely support in a professional and confidential manner.

Customer Support & Online Chat Specialist

Jan 2024 - Present

Answered customer questions in a timely and appropriate manner. Conducted multiple simultaneous conversations and provided quality communication. Developed positive customer relationships by effective engagement. Assisted with sales conversations and customer retention strategies. Solved problems effectively, to enhance customer satisfaction. Kept customer records up-to-date.