Front of the House - Manager

Jan 2023 - Present

Managed inventory and food costs, resolved customer complaints, and supervised front of house operations to ensure smooth service and customer satisfaction.

Front of the House - Server

Jan 2020 - Dec 2022

Provided front of house service including customer interaction, order taking, and ensuring customer satisfaction in a fast-paced restaurant environment.

Customer Sales & Service Associate

Jan 2015 - Dec 2022

Handled guest and client complaints, processed guest payments and gave change, suggestively sold products and services, addressed customer service inquiries promptly, and achieved high customer satisfaction through effective conflict resolution and compliance with KYC due diligence.