Francis
Philippines
I have 1-year experience as inbound customer service for a financial account, and as a chatter.Details
🌐 Languages
English:
Fluent/Native
💸 Preferred way of payment
Bank Transfer, PayPal, Wise, Crypto
💼 Work type
Full-time
⏱️ Type speed
36 per minute
🛜 Internet speed
168 Mbps
💻 Computer specs
Not specified
📷 Webcam
No
🕰️ Time zone
Pacific Standard Time
(UTC-08:00)
Experiences
ALORICA, DAVAO
Financial Account Inbound Customer Service Representative
Aug 2024 - Aug 2025
Handled inbound calls from clients regarding financial account concerns, including debit and credit card inquiries; assisted with fraud detection and resolution to ensure account security; managed customer claims and dispute resolution efficiently; delivered clear, professional communication to address concerns and provide effective solutions.
Skills Learned
General - Intermediate