Customer Service Representative

Apr 2024 - Apr 2026

Provided customer service support, addressing client inquiries and resolving issues to ensure satisfaction. Collaborated with team members to improve service delivery and maintain high standards of professionalism and communication.

Sales Assistant

Apr 2023 - Feb 2024

Assisted in sales operations, supported sales team in client interactions, and contributed to achieving sales targets. Maintained product knowledge and provided excellent customer service to enhance client satisfaction.

Hotel Receptionist

Oct 2022 - Apr 2023

Managed front desk operations including guest check-in and check-out, handled reservations, and provided information about hotel services. Ensured smooth communication between guests and hotel departments to enhance guest experience.

Sales Banquet Coordinator

Jun 2022 - Oct 2022

Coordinated banquet sales and events, liaised with clients to understand their requirements, and ensured successful event execution. Managed logistics and collaborated with hotel staff to deliver quality service during events.

Service Crew

Jan 2018 - Jan 2022

Provided customer service in a fast-paced food service environment, handled food preparation and order fulfillment, and maintained cleanliness and safety standards. Worked effectively as part of a team to ensure customer satisfaction.