Chat Support Agent / Chatter

Jan 2026 - Present

Responded to customer inquiries through live chat and messaging platforms. Maintained professional and engaging conversations with clients. Assisted customers with product information and account-related issues. Resolved customer complaints promptly and effectively. Managed multiple chats simultaneously while maintaining quality service. Followed company guidelines and communication standards.

Sales Agent

Jan 2026 - Present

Promoted and sold products/services to potential customers. Built and maintained strong customer relationships. Identified customer needs and recommended suitable solutions. Achieved sales targets through effective communication and negotiation. Conducted follow-ups with clients to ensure customer satisfaction. Prepared sales reports and maintained accurate customer records.