HOME HEALTHCARE COORDINATOR

Mar 2024 - Apr 2026

Coordinate and schedule home healthcare services for patients. Communicate with physicians, nurses, and caregivers regarding care plans. Handle patient inquiries and provide support to families. Maintain accurate documentation and electronic health records (EHR). Assist with insurance verification and authorization processes. Manage staff schedules and assignments.

STAFF NURSE (CVU, CVICU, CVOR-PACU)

Jun 2022 - Mar 2024

Educate and counsel patients on cardiovascular diseases and prevention. Assist in diagnosing and treating heart-related conditions. Perform and interpret cardiovascular tests (e.g., ECGs, labs). Monitor patients, vitals, and cardiac devices like pacemakers. Communicate with patients and families before and after treatment.

CUSTOMER CARE EXECUTIVE

Jul 2018 - Mar 2022

Review and process medical or insurance claims for accuracy and completeness. Verify patient information, coverage, and eligibility. Ensure claims comply with insurance policies and regulatory requirements. Identify and resolve claim discrepancies or denials. Coordinate with healthcare providers, insurance companies, and internal teams.

CREDENTIALING SPECIALIST

May 2014 - Jul 2018

Collect, verify, and maintain provider credentials (licenses, certifications, education, work history). Process initial credentialing and re-credentialing applications. Coordinate with insurance companies and regulatory bodies for provider enrollment. Monitor expiration dates and ensure timely renewals. Maintain accurate records in credentialing databases and systems.