Customer Service Representative (Part-time)

Jan 2025 - Dec 2026

Handled fast-paced transactions and order logging with high attention to detail. Managed customer concerns with a calm, helpful tone, providing immediate solutions to service issues. Balanced multiple tasks during peak hours to ensure efficient service delivery.

Events & Activities Coordinator

Jan 2021 - Dec 2022

Built and maintained weekly schedules for participants and staff, ensuring all activities were properly covered and on time. Coordinated with different teams to ensure seamless event execution. Acted as the main point of contact for inquiries, providing clear and helpful information through various channels. Provided end-of-event reports and tracked attendance to ensure all requirements were met.