Healthcare Call Center Representative

Jan 2025 - Jun 2026

Provided customer service support by assisting patients with inquiries, insurance details, benefits, and appointments while ensuring accuracy and compliance with HIPAA guidelines.

Telecom Sales Agent

Jan 2021 - Dec 2023

Assisted customers with product inquiries and promoted mobile and internet plans, ensuring customer satisfaction and meeting sales targets through effective communication and product knowledge.

Bookkeeper

Jan 2020 - Dec 2024

Handled daily financial records, tracked income and expenses, managed invoices, and maintained accurate documentation to ensure financial accuracy and compliance.