Email Support Representative

Jan 2022 - Present

Managed email support by responding to customer queries, troubleshooting issues, and providing timely solutions. Maintained high levels of customer satisfaction and contributed to continuous improvement of support processes.

Customer Service Representative

Jan 2019 - Dec 2019

Handled customer service tasks including responding to customer inquiries, resolving issues, and maintaining positive client relationships. Demonstrated ability to work independently and as part of a team.

Customer Service Associate

Jan 2016 - Dec 2018

Provided customer service support, handled inquiries and complaints, ensured customer satisfaction, and maintained communication between clients and the company. Worked efficiently under pressure and contributed to team goals.