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Joseph

PhilippinesCountry Flag
25 months of work experience in BPO industry. From Healthcare and Telco.
25 months of work experience in BPO industry. From Healthcare and Telco.

Details

🌐 Languages

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, PayPal

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

Pacific Standard Time

(UTC-08:00)

Experiences

Teleperformance

Technical Support / Customer Service Representative

Oct 2025 - Jan 2026

Handled technical support and customer service tasks, focusing on operational excellence and rapid adaptation to internal systems and tools.

Skills Learned

🛠General - Intermediate
Sutherland

Technical Support / Customer Service Representative

Jun 2025 - Oct 2025

Provided technical support and customer service, including sales and healthcare-related assistance, ensuring effective problem resolution and customer satisfaction.

Skills Learned

🛠General - Intermediate
Sixeleven

Customer Service Representative

Jul 2024 - Dec 2024

Delivered chat support and customer service, addressing client concerns and providing technical assistance to improve customer experience.

Skills Learned

🛠General - Intermediate
Alorica

Customer Service Representative

Sep 2023 - Apr 2024

Provided customer service support in the healthcare sector, handling inquiries and resolving issues to ensure customer satisfaction and operational efficiency.

Skills Learned

🛠General - Intermediate