Virtual Labeler

Jul 2025 - Jan 2026

Reviewed and labeled data accurately to support AI and system training. Followed detailed guidelines to ensure consistency and quality. Maintained productivity while meeting daily output targets. Worked independently in a remote environment.

Freelance Virtual Assistant (Car Insurance Account)

Dec 2024 - Jun 2025

Managed inbound and outbound client communications related to car insurance. Assisted customers with policy information and quotes. Performed accurate data entry and maintained records. Handled email and chat support. Scheduled follow-ups and maintained organized client database.

Online Gaming Account

Nov 2023 - Nov 2024

Managed online accounts and ensured customer satisfaction. Handled inquiries and resolved issues efficiently. Maintained account accuracy and activity tracking.

Appointment Setter

Mar 2023 - Sep 2023

Conducted outbound calls to qualify leads and schedule appointments. Engaged prospects and handled objections effectively. Updated CRM systems with accurate notes. Met daily call and booking targets.

POC Team Leader

Nov 2021 - Dec 2022

Served as SME and escalation point for team support. Assisted agents with complex customer concerns. Coached team members to improve performance. Consistently exceeded sales metrics.

Customer Advisor

Aug 2021 - Nov 2021

Provided customer support and sales assistance. Resolved customer issues in a fast-paced environment. Delivered excellent customer experience.

Freelance Copywriter

Apr 2019 - Jun 2021

Created marketing and promotional content. Improved customer engagement through compelling writing.

Wholesaler/Retailer

Apr 2010 - Feb 2018

Managed product sales, distribution, and marketing. Built relationships with customers and suppliers.

Credit & Collection Officer

Aug 2009 - Jan 2010

Managed collections and financial transactions. Maintained accurate financial records.

Assistant Manager

Aug 2004 - Jul 2009

Led sales teams and conducted training. Developed marketing campaigns. Achieved top sales performance.

Sales & Marketing Representative

Jun 1999 - Jul 2004

Delivered product presentations and closed sales. Maintained strong client relationships.