Customer Service Associate

Oct 2024 - Jun 2025

Assisted clients regarding their packages and provided real-time updates on the status of their packages.

Customer Service Associate

Aug 2023 - Oct 2024

Assisted passengers with flight inquiries and trips. Provided basic services including booking flight tickets, adding baggage, and meals.

Account Manager

May 2023 - Jul 2023

Managed high-value investment accounts and complex asset portfolios. Conducted detailed market trend analysis and tracked statistical data to provide informed, strategic recommendations.

Travel Consultant

Jan 2022 - Apr 2023

Executed end-to-end travel booking operations and provided dedicated after-sales software support to resolve booking modifications and cancellations.

Business Development Junior Associate

Dec 2020 - Dec 2021

Established and managed high-level B2B relationships across private and public corporations. Secured retention of key corporate partners by delivering exceptional problem-solving and communication.