Junior Sales and System Administrator

May 2024 - Jan 2026

Administered day-to-day operations of company ICT systems, including software, databases, and network infrastructure. Provided frontline user support and helpdesk services, ensuring smooth operations and quick issue resolution. Implemented data management protocols and maintained system security in compliance with company policies.

Junior Software Developer

Jan 2022 - Apr 2022

Monitored and optimized technical performance of internal ICT systems to ensure operational efficiency and minimize downtime. Provided technical support to development team, responding swiftly to system requests and troubleshooting issues. Managed comprehensive database operations including data integrity checks, security protocols, and backup procedures.