Angelica
Details
English:
Fluent/Native
Tagalog:
Fluent/Native
PayPal, Bank Transfer
Full-time
Not specified
Not specified
Not specified
No
Eastern Standard Time
(UTC-05:00)
Experiences
CUSTOMER SERVICE REPRESENTATIVE
Aug 2025 - Dec 2025
Provided assistance to customers regarding their orders for home improvement.
Skills Learned
CUSTOMER SERVICE REPRESENTATIVE
Mar 2025 - May 2025
Provided assistance to customers regarding concerns with their postpaid and prepaid mobile accounts.
Skills Learned
CUSTOMER SERVICE REPRESENTATIVE
Oct 2024 - Feb 2025
Provided assistance to members regarding prescription refill, new prescription requests, and prescription transfers.
Skills Learned
CUSTOMER SERVICE REPRESENTATIVE
Jan 2024 - Mar 2024
Provided assistance to customers regarding concerns about mobile postpaid and prepaid products and accounts.
Skills Learned
CUSTOMER SERVICE REPRESENTATIVE
Oct 2023 - Dec 2023
Provided assistance to customers regarding concerns about Samsung products and accounts.
Skills Learned
ADVISOR 1, TECH
May 2023 - Aug 2023
Provided assistance to customers regarding website and server issues.
Skills Learned
CUSTOMER SERVICE CONSULTANT
Nov 2022 - May 2023
Provided assistance to customers regarding concerns with their card and bank accounts.
Skills Learned
CUSTOMER SERVICE REPRESENTATIVE
Jul 2022 - Oct 2022
Provided assistance to customers regarding concerns with their postpaid business accounts. Validated employment history of applicants for a client and conducted thorough background checks for potential employees.
Skills Learned
TEAMMATE
Oct 2018 - Jan 2021
Validated qualifications for restaurants/stores for a food delivery app. Provided assistance to customers regarding their account, order, and subscriptions under a food delivery account.
Skills Learned
VERIFICATIONS RESEARCHER
May 2017 - Apr 2018
Skills Learned