Appointment Setter

Nov 2025 - Jun 2026

Worked in a remote startup, making high volume outbound cold calls to businesses, promoting AI receptionist solutions, qualifying leads, handling objections, and scheduling appointments while maintaining accurate CRM records.

Customer Service Representative (Sales)

Aug 2024 - Aug 2025

Provided customer service and sold insurance products, assisting clients with policy inquiries and applications. Monitored call quality, ensured compliance with company standards, maintained accurate records, and supported sales performance and customer satisfaction.

Operations Management Intern

Feb 2024 - May 2024

Assisted the Operations Manager in daily operations, monitored team performance, coordinated workflows, ensured compliance with company standards, and supported process improvements to achieve operational efficiency and client satisfaction.