Cecil
Philippines
Over 2 years of being a Customer Service Representative handling financial international account.Details
🌐 Languages
English:
Fluent/Native
💸 Preferred way of payment
Bank Transfer
💼 Work type
Full-time
⏱️ Type speed
Not specified
🛜 Internet speed
Not specified
💻 Computer specs
Not specified
📷 Webcam
No
🕰️ Time zone
Eastern Standard Time
(UTC-05:00)
Experiences
Teleperformance
Customer Service Representative
Dec 2021 - Apr 2024
Answered inbound calls professionally, responded to client inquiries, provided accurate information and resolutions. Processed customer requests and transactions per bank policies, including address changes, check orders, stop payments, account closing, and ATM/Debit card blocking. Managed outgoing calls and callbacks. Performed other assigned duties.
Skills Learned
General - Intermediate