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Donnie

PhilippinesCountry Flag
6-years experience in customer service setup 1-year experience as an OF chatter, handled female and trans account
6-years experience in customer service setup 1-year experience as an OF chatter, handled female and trans account

Details

🌐 Languages

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, PayPal

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

China Standard Time

(UTC+08:00)

Experiences

E Management Agency (EMA)

OF Chatter

Apr 2025 - Apr 2026

Chatted with fans and sold content for female and trans accounts on OnlyFans, set up video calls, and offered custom video requests to enhance fan engagement and revenue.

Skills Learned

💬Chatting - Advanced
💼Sales - Intermediate

Social Platforms Used

OnlyFans
SolutionCX

Non-Voice / Chat Support Representative

Apr 2023 - Jun 2024

Scheduled appointments for homeowners interested in installing solar systems, providing customer support through chat with a focus on problem-solving, clear communication, and delivering a positive customer experience.

Skills Learned

💬Chatting - Advanced

Software Used

💼Slack
Collective Solution

Customer Service Representative

Jun 2022 - Apr 2023

Scheduled job requests for customers with vehicle issues, dispatched service providers, and made outbound follow-up calls to ensure customer satisfaction in the automotive roadside assistance industry.

Software Used

💼Slack
Lead Heroes

Cold Caller / Appointment Setter

Oct 2021 - Jun 2022

Made outbound calls across the US to offer healthcare and dental insurance plans, setting appointments and generating leads for the healthcare industry.

Skills Learned

💼Sales - Intermediate

Software Used

💼Slack
Arvato Bertelsmann

Technical Support Representative

Jan 2018 - Dec 2018

Troubleshot hardware and software issues on Microsoft Surface devices, providing technical support and solutions to end users.

Sutherland Global Services

Customer Service Representative (Retention)

Jan 2017 - Dec 2017

Assisted customers in canceling subscriptions while offering alternative services to retain accounts, improving customer retention rates in the telecommunications industry.

Skills Learned

💼Sales - Intermediate
Sutherland Global Services

Technical Support Representative

Aug 2015 - Dec 2016

Troubleshot issues preventing customers from accessing the internet with modems and devices, providing technical support to resolve connectivity problems.