Scarlith
Philippines
Four years in the BPO industry doing customer service and sales.
Additinal skills
Email Management
Calendar Management
Chat assistantDetails
🌐 Languages
English:
Fluent/Native
Tagalog:
Fluent/Native
💸 Preferred way of payment
Bank Transfer, PayPal, Wise
💼 Work type
Full-time
⏱️ Type speed
21 per minute
🛜 Internet speed
Not specified
💻 Computer specs
Windows 11
📷 Webcam
Yes
🕰️ Time zone
Eastern Standard Time
(UTC-05:00)
Experiences
Concentrix
Customer Experience Support Specialist
Dec 2022 - Jun 2026
Worked closely with new and existing customers to assess their mobile communication needs and offer device recommendations. Maintained accurate customer account information and processed new activations, upgrades, plan changes, and service renewals. A motivated and effective sales agent using motivation techniques to exceed sales goals.
Skills Learned
General - Intermediate
Sales - Advanced
Software Used
Google Sheets