Customer Service Representative

Dec 2025 - Aug 2026

Assisted customers by addressing inquiries, resolving concerns, and providing accurate information through chat support. Practiced active listening, empathy, and clear communication to understand and respond to customer needs. Managed customer concerns professionally while maintaining patience and a client-focused approach. Developed problem-solving, multitasking, and interpersonal skills.

Clinical Psychology Intern

May 2025 - Jul 2025

Administered and interpreted psychological tests, integrated results into test result forms. Recorded behavioral observations and completed MSE Checklist. Conducted roleplay of Mental Status Examination and wrote psychological interviews and reports.

Human Resources Intern

Mar 2025 - May 2025

Assisted in sourcing, screening, and scheduling candidates for interviews. Supported onboarding and orientation of new employees. Participated in organizing training sessions, workshops, and employee engagement activities.

Youth Development Worker

Jul 2024 - Aug 2024

Provided guidance and support to parents in developing effective parenting skills and strengthening family relationships. Conducted counseling and discussions to help parents address challenges and improve decision-making. Built rapport through active listening, empathy, and communication. Promoted child development and positive parenting.

Dental Assistant

Jan 2023 - Dec 2023

Assisted dentists during procedures ensuring patient comfort and safety. Communicated effectively with patients, maintained accurate records, and supported clinic operations. Developed strong interpersonal, organizational, and client care skills.