Marketing Officer

Jul 2021 - Jun 2025

Supervised daily marketing operations leading 3 assistants, reviewed 30-40+ account openings weekly ensuring KYC compliance, managed client servicing for 30-50+ daily clients, conducted KYC and EDD reviews for 80-100+ high-risk accounts annually, analyzed transactions for suspicious activity and escalated via STR, verified identity and source of funds for AML compliance, processed complex cases...

Marketing Assistant

Oct 2019 - Jun 2021

Processed 8-10+ daily account openings ensuring accurate client onboarding, conducted client interviews and strict KYC verification, promoted bank products contributing to sales targets, handled over-the-counter transactions with high accuracy, assisted client inquiries and resolved concerns in absence of Marketing Officer, supported branch sales campaigns and client engagement activities.

Client Service Associate / Bank Teller

Apr 2015 - Sep 2019

Processed 150-180+ daily over-the-counter transactions including deposits, withdrawals, bills and loan payments with zero errors, verified account details and client information for data integrity, processed manager’s checks, gift checks, and wire transfers ensuring accuracy and authorization, managed foreign exchange transactions following bank policies, maintained accuracy and compliance in...

Medical Encoder

Jul 2013 - Mar 2015

Encoded and maintained client records with high accuracy and confidentiality, verified data completeness and supporting documents before processing, ensured timely updates and compliance with company standards.