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Shan-Alsha

JamaicaCountry Flag
Entry-Level OFM Chat Operator | Fast Learner | Available Immediately
Entry-Level OFM Chat Operator | Fast Learner | Available Immediately

Details

🌐 Languages

English:

Fluent/Native

💸 Preferred way of payment

Bank Transfer

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

Eastern Standard Time

(UTC-05:00)

Experiences

RC Business Solution

Customer Service / Sales Representative

Mar 2025 - Jan 2026

Handled customer inquiries, processed payments, resolved billing issues, maintained records, and de-escalated complaints in a high-volume customer service environment.

Skills Learned

🛠General - Intermediate
💼Sales - Intermediate
Black River Hospital

Surgical Technician Intern

May 2024 - Dec 2024

Worked in a high-pressure clinical environment, followed medical procedures, and maintained accurate documentation to support surgical operations.

Skills Learned

🛠General - Intermediate
Electoral Office of Jamaica

Presiding Officer

Nov 2023 - Feb 2024

Managed electoral procedures, handled sensitive information, and maintained order in a regulated environment to ensure fair and smooth elections.

Skills Learned

🛠General - Intermediate
Las Vegas Café

Restaurant Staff Intern

Sep 2022 - Nov 2022

Provided customer service in a fast-paced environment and supported team operations to enhance customer satisfaction and efficient service delivery.

Skills Learned

🛠General - Intermediate