Logo
profile-picture

Paulina

PhilippinesCountry Flag
Chat Support Specialist, Customer Engagement Expert, Barista, Personal Assistant and Recruitment Experience
Chat Support Specialist, Customer Engagement Expert, Barista, Personal Assistant and Recruitment Experience

Details

๐ŸŒ Languages

English:

Fluent/Native

Tagalog:

Fluent/Native

๐Ÿ’ธ Preferred way of payment

Bank Transfer, Wise, PayPal

๐Ÿ’ผ Work type

Part-time

โฑ๏ธ Type speed

Not specified

๐Ÿ›œ Internet speed

Not specified

๐Ÿ’ป Computer specs

Microsoft, Chrome, Mac OS

๐Ÿ“ท Webcam

Yes

๐Ÿ•ฐ๏ธ Time zone

Australian Central Standard Time

(UTC+09:30)

Experiences

Starbucks - Rustan Coffee Corp.

Barista, Barista Trainer

Apr 2022 - Present

Prepared high-quality espresso and specialty beverages using commercial machines. Delivered personalized customer service and processed orders at POS. Monitored inventory and maintained cleanliness. Trained new partners on Starbucksโ€™ values, beverage crafting, SOPs, and customer service.

Skills Learned

๐Ÿ› General - Intermediate
Anglo Installation & Construction Services (Anglo Marketing Services)

Head Administration, Assistant

Sep 2021 - Mar 2022

Assisted clients in processing loan applications with partner banks. Coordinated with bank representatives to ensure client requirements were met. Sourced and canvassed construction materials from suppliers. Supported manager with administrative and computer-based tasks including document preparation, editing, and formatting.

Skills Learned

๐Ÿ› General - Intermediate
๐ŸŽฌEditing - Beginner
๐Ÿ’ผSales - Beginner

Software Used

๐Ÿ–๏ธPhotoshop
๐Ÿ–Œ๏ธCanva
๐Ÿ“นZoom
Uniplan Overseas Employment Inc.

HR Recruiter

Sep 2019 - Jan 2021

Communicated with international clients to build recruitment partnerships. Created job advertisements and sourced candidates through online platforms. Conducted interviews and coordinated virtual interviews with employers. Provided applicant support through visa and deployment processes. Maintained client updates and prepared invoices.

Skills Learned

๐ŸŽฏRecruitment - Advanced
๐Ÿ“ˆMarketing - Intermediate
๐ŸŽฌEditing - Beginner
๐Ÿ’ฌChatting - Intermediate

Social Platforms Used

Facebook

Software Used

๐Ÿ–Œ๏ธCanva