Caption Sorting VA and Scheduler VA

Jan 2026 - Present

Organized and categorized captions ensuring accuracy and consistency. Managed scheduling tasks to maintain timely content posting. Supported workflow efficiency through structured organization, attention to detail, and reliable time management.

Customer Service Specialist VA

Jan 2026 - Present

Handled customer inquiries and support requests, assisted with bookings and service concerns, and ensured timely, professional communication to maintain high customer satisfaction. Supported daily operations through accurate documentation and efficient problem resolution.

Customer Service Representative (Back Office)

Jan 2026 - Present

Handled back-office support tasks including data entry, account updates, documentation review, and case resolution. Ensured accuracy, compliance, and timely processing while supporting frontline teams and maintaining service quality standards.