Logo
profile-picture

Bernadeth

PhilippinesCountry Flag
11 months working as a customer service representative in a bpo company
11 months working as a customer service representative in a bpo company

Details

🌐 Languages

Tagalog:

Fluent/Native

English:

Intermediate

💸 Preferred way of payment

Bank Transfer

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Windows

📷 Webcam

No

🕰️ Time zone

Pacific Standard Time

(UTC-08:00)

Experiences

Ibex Global

Customer Service Representative

Feb 2025 - Aug 2025

Managed customer inquiries and resolved issues to enhance client productivity. Demonstrated strong communication skills to effectively connect with customers and address their needs. Leveraged teamwork to develop solutions for customer concerns, fostering a collaborative environment and maintaining high customer satisfaction.

Skills Learned

🛠General - Intermediate
Concentrix

Customer Service Representative

Sep 2024 - Dec 2024

Managed customer inquiries and resolved issues to enhance client productivity. Demonstrated strong communication skills to effectively connect with customers and address their needs. Leveraged teamwork to develop solutions for customer concerns, fostering a collaborative environment and maintaining high customer satisfaction.

Skills Learned

🛠General - Intermediate
Transcom Worldwide Inc.

Customer Service Representative

Dec 2023 - May 2024

Managed customer inquiries and resolved issues to enhance client productivity. Demonstrated strong communication skills to effectively connect with customers and address their needs. Leveraged teamwork to develop solutions for customer concerns, fostering a collaborative environment and maintaining high customer satisfaction.

Skills Learned

🛠General - Intermediate
SilverWorks

Brand Stewardess

Jun 2022 - Dec 2023

Promoted brand awareness and customer engagement through effective communication. Acted as a proactive representative to increase product visibility and drive sales, maintaining strong client relationships and supporting marketing initiatives to enhance brand presence.

Skills Learned

📈Marketing - Intermediate
ActivAsia Inc.

Brand Ambassador

May 2018 - Mar 2020

Promoted brand awareness and customer engagement through effective communication. Acted as a proactive representative to increase product visibility and drive sales, maintaining strong client relationships and supporting marketing initiatives to enhance brand presence.

Skills Learned

📈Marketing - Intermediate