Executive Assistant

Feb 2022 - Feb 2022

Handled administrative tasks, scheduling, and client correspondence. Assisted in content editing and internal communications. Maintained organized records and supported team workflows.

Virtual Assistant & Customer Support

Jan 2022 - Present

Managed client schedules, emails, and online communication efficiently. Provided real-time chat support to customers, resolving queries promptly. Edited and proofread documents, reports, and content for clarity and accuracy. Assisted in organizing digital files and tracking project progress using online tools.

Technical Support Specialist

Jan 2020 - Jan 2022

Provided technical support for software and hardware systems, troubleshooting user issues. Delivered clear instructions to clients for issue resolution, ensuring smooth operations. Documented user problems and solutions to improve knowledge base and support efficiency.