Creator & Community Relations Manager

Jul 2019 - Dec 2025

Built and managed highly engaged creator communities across TikTok, Instagram, and YouTube, ensuring consistent delivery of high-quality content. Recruited, onboarded, and supported new social media creators, guiding them through platform, brand, and campaign expectations. Maintained strong creator relationships through one-on-one support via social media messengers.

Sales Assistant / Executive Secretary / Office Management

Oct 2018 - Jul 2019

Maintained repeat orders from premium customers by providing excellent service and quick support. Managed shipment/logistics from in and out of the country. Pioneered ZOHO software for company’s accounting and estimations. Pacified irate customers due to miscommunication and broken promises. Involved in people training to hone writing skills. Generated reports and letters for business use.

Head Influencer Researcher

Jul 2018 - Jul 2019

Influencer Researcher

Jul 2017 - Jul 2018

Sr. Sales Assistant / Logistic and Purchasing / Personal Assistant / Operation Manager and Business Support

Dec 2014 - Mar 2018

Handled senior sales assistant duties, logistics, and purchasing operations. Provided personal assistant support and managed operations and business support. Maintained repeat orders and managed shipments. Contributed to office management and customer service. Assisted in project management and business support activities.

Team Manager

Oct 2012 - Aug 2014

Promoted rapidly from Data Entry Analyst to Team Manager, managing a back-office department including customer service, technical support, writers, SEOs, researchers, artists, and data analysts. Created SOPs, training manuals, and performance evaluation criteria to improve team performance and meet client targets. Involved in hiring to ensure best candidate selection.

Group Team Leader / Team Leader / Data Analyst

Jan 2007 - Oct 2012

Led teams in customer service and back-office functions. Managed data analysis and team leadership duties. Developed skills in client relationship management, team coordination, and performance improvement.

Technical Support Representative

Apr 2006 - Jun 2006

Computer Specialist / IT Consultant / Laptop and Desktop Technician

Jan 2004 - Jan 2007

Owner/Manager and Head Technician

Jan 2004 - Jan 2006

Computer Specialist / Head Technician

Jan 2003 - Jan 2008

Inventory Analyst - Production and Distribution Control Department

May 2002 - Jul 2003