Case Manager

Oct 2025 - Apr 2026

Assisted individuals with accessing housing, employment, and support services. Maintained detailed client records and documentation. Coordinated resources and support plans to improve client outcomes. Provided guidance and advocacy while ensuring compliance with organizational policies.

Project Manager

Oct 2019 - Mar 2025

Led teams of 90–100 technicians on multiple projects in newly constructed facilities across the United States. Managed planning and scheduling for 30–40 concurrent projects worldwide. Monitored KPIs to ensure project milestones and deadlines were achieved. Developed and implemented SOPs for inspection and testing processes.

Maintenance Manager

Aug 2018 - Oct 2019

Supervised maintenance operations, employee performance, safety programs, and preventive maintenance activities. Developed and documented preventive maintenance procedures and training programs. Implemented maintenance initiatives that reduced equipment downtime and improved operational efficiency. Planned and coordinated scheduled maintenance outages.

Sales Manager

Jun 2018 - Aug 2018

Consulted with customers to identify needs and recommend customized solutions. Delivered presentations highlighting product benefits and value. Consistently achieved sales objectives through relationship-building and customer-focused service. Managed the sales process from initial consultation through project completion.

Maintenance Technician

Jun 2017 - May 2018

Performed preventive and corrective maintenance on industrial equipment and machinery. Diagnosed mechanical and electrical failures and completed repairs efficiently. Trained junior maintenance personnel on maintenance procedures and safety practices. Maintained inventory of tools, parts, and materials to support operational readiness.

Maintenance Planning Manager

Apr 2010 - Jul 2017

Managed maintenance planning activities for a workforce of 50–75 maintenance technicians. Developed work orders and preventive maintenance plans for new and existing equipment. Coordinated vendor and contractor activities, including obtaining quotes and overseeing project execution. Administered repair programs for motors, hydraulic systems, and specialized equipment.

Store Manager / Sales Representative

Jan 2009 - Jan 2010

Managed all daily store operations, including staffing, training, scheduling, and performance management. Oversaw sales and collections activities. Increased store loan portfolio from approximately $100,000 to $350,000. Led a team of 4–6 employees while maintaining compliance with company policies.

Sales Associate

Jan 2008 - Jan 2009

Sold new and pre-owned vehicles while delivering exceptional customer service. Guided customers through the purchasing process and post-sale support. Coordinated service appointments and customer follow-up activities.

Kitchen Manager

Jan 2006 - Jan 2008

Managed kitchen operations, staffing, scheduling, inventory, and food ordering. Recruited, trained, and supervised kitchen personnel. Ensured compliance with sanitation and food safety standards. Assisted with menu development and operational improvements. Maintained vendor relationships and inventory controls.