Junior Account Specialist

Nov 2024 - Dec 2025

Managed client accounts, supported account management activities, and assisted in maintaining client relationships to ensure service quality and client satisfaction.

Lead Generation Specialist VA

Mar 2024 - Oct 2024

Conducted lead generation activities including researching potential clients, qualifying leads, and managing outreach campaigns to support sales efforts as a virtual assistant.

Data Entry Specialist VA (Project-Based)

Jan 2024 - Jul 2024

Performed accurate and timely data entry tasks for various projects. Managed data organization and ensured data integrity while working remotely as a virtual assistant.

CSR Marketing & Chat Support

Nov 2020 - Oct 2023

Provided customer service and marketing support through chat platforms. Handled inquiries, resolved issues, and promoted products or services to enhance customer engagement and satisfaction.

Service Crew

Sep 2015 - Feb 2016

Performed customer service duties including taking orders, serving food, and maintaining cleanliness in a fast-paced environment. Ensured customer satisfaction and adhered to company standards for food safety and hygiene.