Customer Service Representative

Jan 2026 - Present

Assisted users with account issues such as disabled or hacked accounts. Delivered excellent customer service to resolve account problems. Managed content on social media platforms after investigations, ensuring accuracy and compliance.

Account and Content Moderator

Sep 2022 - Present

Provided competent customer service via chat and email. Installed, configured, and troubleshot Virtual Reality devices. Assisted clients with various account concerns, ensuring resolution of issues efficiently.