Council Member / Committee Chairperson

Jul 2023 - Present

Created and updated tracking logs, databases, and personnel records to ensure accurate data integrity. Drafted and formatted official letters, council resolutions, and program documentation for executive review. Managed written correspondence, emails, and reports with high attention to detail and professional tone.

Pre-Service Teacher

Jan 2021 - Jan 2025

Input, verified, and updated secondary student academic records, attendance logs, and performance metrics in digital databases. Designed dynamic PowerPoint presentations in Canva and thoroughly proofread lesson plans and written modules for accuracy and clarity. Maintained structured daily schedules, organized digital resources, and handled high-volume task prioritization.

Customer Service Representative (Telco Account)

Jan 2021 - Jan 2025

Accurately logged customer account inquiries, resolution notes, and interaction summaries into the CRM database in real time. Verified client information and maintained strict attention to details while handling sensitive account data.