Senior Process Executive

Jan 2024 - Present

Handles process execution and ensures adherence to set protocols. Manages data entry tasks and streamlines administrative processes. Delivers quality output with a consistent focus on accuracy and timeliness.

Customer Service Representative

Oct 2022 - Oct 2023

Assisted customers with broadband sales and service inquiries. Maintained accurate records of customer interactions using CRM tools. Developed problem-solving skills and efficiency in handling tasks.

Customer Service Representative

Aug 2021 - Oct 2022

Resolved customer inquiries under PayPal through call and chat. Ensured adherence to company protocols and standards. Gained proficiency in handling multiple systems simultaneously.