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Joel

PhilippinesCountry Flag
3 years in Sales and Customer Relation. 3 months as a Customer Service Representative
3 years in Sales and Customer Relation. 3 months as a Customer Service Representative

Details

🌐 Languages

English:

Fluent/Native

Tagalog:

Fluent/Native

💸 Preferred way of payment

Bank Transfer

💼 Work type

Full-time

⏱️ Type speed

Not specified

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

Pacific Standard Time

(UTC-08:00)

Experiences

J&T Express Philippines

Customer Service Representative

Nov 2025 - Feb 2026

Provided customer support by handling inquiries, resolving complaints, and ensuring timely delivery updates. Utilized problem-solving skills to address service issues and maintain high customer satisfaction levels.

Skills Learned

🛠General - Intermediate
ICONIQ GLOBAL ENTERPRISE

Sales and Customer Relation Staff

Sep 2022 - Sep 2025

Managed customer relations and sales activities, addressing client inquiries and providing product information to enhance customer satisfaction. Developed communication skills to effectively convince potential customers and maintain client relationships.

Skills Learned

💼Sales - Intermediate
🛠General - Intermediate
DILG MARIKINA

Contact Tracer

Nov 2020 - Jan 2021

Conducted contact tracing to identify and notify individuals exposed to COVID-19, ensuring timely communication and data collection to support public health efforts. Collaborated with health officials to track infection chains and assist in containment strategies.

Skills Learned

🛠General - Intermediate