Data Encoder

Oct 2020 - Present

Fast and accurate entry of alphanumeric data from various source documents into computer systems. Reviewing data for errors, correcting discrepancies, and verifying missing information. Updating, organizing, and archiving digital files to ensure database integrity.

Customer Service Representative

Feb 2017 - Dec 2017

Respond to customer inquiries promptly, professionally, and accurately. Troubleshoot product or service problems, determine the cause, and expedite the best solution. Assist customers with account creation, billing inquiries, refunds, or order tracking. Accurately document customer interactions and transactions in the system.

Cashier

Apr 2016 - Jan 2017

Scan items, total purchases, and process cash, credit, or digital payments. Balance the cash drawer at the beginning and end of shifts with minimal to zero discrepancies. Issue receipts, stamp validation, and pack items securely for customers. Greet customers, answer basic questions, and handle returns, exchanges, or refunds.