Romelaine
Details
Tagalog:
Fluent/Native
English:
Fluent/Native
Bank Transfer
Full-time
Not specified
Not specified
Not specified
No
Pacific Standard Time
(UTC-08:00)
Experiences
Customer Service Associates
Aug 2023 - Dec 2025
Handled reverification account tasks at Gebbs Healthcare Solutions, providing customer service support from the 26th Floor IBM Plaza, Quezon City. Responsibilities included managing client interactions and ensuring accurate account verification processes.
Skills Learned
Appointment Setter
May 2023 - Jun 2023
Set appointments for vacation package accounts while working remotely. Managed scheduling and client communications to support sales and customer engagement.
Skills Learned
Appointment Setter
Jan 2023 - Mar 2023
Handled appointment setting for solar panel accounts in a remote work setup. Coordinated with clients to schedule meetings and support sales efforts.
Skills Learned
Lead Generation Specialist
Sep 2019 - Aug 2022
Generated leads for insurance healthcare accounts at Supreme Contact Centre, located in Tycoon Building, Ortigas City. Responsibilities included client outreach, data management, and supporting sales pipelines.
Skills Learned
Customer Service Representative
Apr 2018 - May 2018
Provided customer service for student loan accounts at Antel Global Corporates Center, Ortigas City. Managed client inquiries and account support to ensure customer satisfaction.
Skills Learned
Lead Generation Specialist
Sep 2017 - Mar 2018
Conducted lead generation for vehicle/auto warranty accounts at Amerifi Corporation, Tycoon Building, Ortigas City. Engaged potential clients and supported sales initiatives through targeted outreach.
Skills Learned