Operations Analyst

Sep 2022 - Present

Performing operational analysis tasks to support business processes at Manulife Business Processing Services, ensuring efficient workflow and data management within the organization.

Engineering Assistant

May 2015 - Dec 2022

Encoding and sending daily production, cycle time, and database information for daily project operations monitoring. Reconciling bills with clients and preparing billing statements as prerequisites for sales invoices, ensuring accurate financial documentation and operational tracking.