Universal Processor

Jun 2018 - Jul 2024

Responded promptly and professionally to customer inquiries via in-person, telephone, and email. Maintained updated knowledge of products, services, and customer service policies. Documented customer interactions and forwarded information as needed. Explained products and services clearly, ensuring customer understanding. Recommended new products and improvements.

Golf Desk Assistant

Aug 2013 - May 2018

Cleaned and maintained the golf desk, counter, and offices. Registered members and their guests. Accepted tee-time reservations and handled golf inquiries. Managed inventory of items on display and in stock. Prepared sales, revenue, golf rounds, and other golf operations reports. Organized requirements for golf tournaments and completed tasks assigned by the Golf Operations Manager.