Answering Instagram DMs

Jan 2026 - Apr 2026

As a social media administrator, I served as the primary point of contact for Instagram influencers, managing their direct messages (DM) inquiries and engagement.My responsibilities included responding to fan messages, addressing queries, and fostering a positive online community. I worked diligently to ensure timely and authentic.

Store Assistant (Work Exposure / Volunteer Experience)

Jan 2023 - Dec 2023

Assisted customers with garment collections and fittings, responded to customer inquiries in person, helped prepare and organise clothing for delivery, maintained cleanliness and organisation of the store, worked closely with team members to ensure smooth operations, handled customer concerns and ensured satisfactory resolution, maintained a professional and friendly attitude at all times.