Sales Chat Support

Jan 2026 - Present

Managed fan communications for content creators, maintaining engaging and personalized conversations. Built subscriber relationships through professional communication. Increased revenue by identifying sales opportunities and promoting premium content. Used relationship-building techniques to improve fan retention and satisfaction. Handled multiple creator accounts maintaining unique brand voices.

Social Media Manager

Mar 2024 - May 2024

Managed the social media presence of an international healthcare staffing client. Developed visual communication materials using Canva aligned with branding objectives. Administered social media content to support engagement and presence. Created and implemented a content calendar with Microsoft Planner. Coordinated communication materials with the client.