Freelance Cold Caller: Lead Generation for Booking Platform

Jan 2025 - Dec 2025

Conducted cold calls to generate leads for a booking platform, engaging potential clients and promoting services to increase customer acquisition.

Customer Service Representative Healthcare

Jan 2025 - Dec 2026

Provided customer service support in the healthcare sector, addressing client inquiries, resolving issues, and ensuring high levels of customer satisfaction.

Freelance Online Tutor

Jan 2024 - Dec 2025

Provided online tutoring services, assisting students with academic subjects, clarifying concepts, and supporting learning through virtual platforms.

Encoder

Jan 2021 - Dec 2021

Entered and managed data accurately in company systems, supporting maritime operations through efficient data processing and record maintenance.

Liaison Officer

Jan 2021 - Dec 2022

Acted as a liaison between company and clients, coordinating communications and facilitating operational processes to ensure client satisfaction and service quality.

Office Staff

Jan 2020 - Dec 2021

Handled office administrative tasks, facilitated communication between departments, and supported shipping operations to ensure smooth business processes.

ADMIN

Jan 2019 - Dec 2020

Performed administrative duties including document management, coordination of office activities, and support to operational teams to maintain efficient workflow.

COP Officer Training Department

Jan 2017 - Dec 2018

Oversaw training operations as COP Officer, ensuring compliance with training standards, managing schedules, and supporting continuous improvement initiatives.

IT Position (OJT)

Jan 2016 - Dec 2016

Completed on-the-job training in an IT position, supporting training center operations and IT-related tasks to fulfill BSIT degree requirements.

DP Training Assistant

Jan 2016 - Dec 2017

Assisted in training program development and delivery, coordinating logistics and supporting trainers to enhance training effectiveness and participant engagement.

Nac Officer Department under Training Department

Jan 2015 - Dec 2016

Supported training department operations by assisting in training coordination, documentation, and participant management to ensure effective training delivery.

Nac Officer under Registration & Training Department

Jan 2013 - Dec 2014

Handled duties across registration and training departments, coordinating training schedules and maintaining participant records to support department functions.

Nac Officer under Registration Department

Jan 2011 - Dec 2012

Managed registration processes and supported administrative tasks within the registration department, ensuring smooth operations and accurate record-keeping.

OJT

Jan 2011 - Dec 2011

Completed on-the-job training at Safeguard Investigation and Security Agency Inc., gaining exposure to security operations and agency protocols.

Student Assistant

Jan 2010 - Dec 2010

Performed duties as a student assistant during on-the-job training, supporting various tasks as assigned to gain practical experience in the field.