Technical sales representative

Dec 2023 - Dec 2025

Directly engage with new and existing clients Contact sales demonstrations Meeting sales target Handling inquiries and complaints Customer accounts management of their records, payment and cylinder inventory in assigned areas Installation and maintenance of new cylinders and conduct safety checks on customers homes Company assets management provided for field operations

Call centre agent

Jun 2021 - Dec 2025

Intake of claim reports when farmers experience crop failure or livestock loss Navigating clients on the exact steps required to file a valid claims Track progress of claims Explaining coverage of the insurance to clients Reaching to farmers to ensure their coverage does not lapse before a new planting season Issue resolution incase of any Multi channel engagement to farmers Keep accurate details