Underwriting Assistant

Jun 2024 - May 2025

Assisted in underwriting processes, evaluated insurance applications, supported risk assessment, maintained documentation, and collaborated with underwriters to ensure accurate policy issuance and risk management.

Customer Advisor / Agent in Customer Service

Sep 2023 - May 2024

Provided customer support and advice, handled inquiries and complaints, maintained customer satisfaction, and supported service delivery through effective communication and problem-solving.

Loan Officer

Apr 2022 - Jul 2023

Evaluated loan applications, assessed creditworthiness of clients, processed loan approvals, maintained client records, and ensured adherence to lending policies to support financial services and client satisfaction.

Collections Officer

Mar 2020 - Feb 2021

Managed debt collection processes, communicated with clients to recover outstanding payments, maintained accurate records of collections, and ensured compliance with company policies and regulations to optimize cash flow and reduce bad debts.