Online Engagement Specialist (Chat Support & Relationship Management)

Jan 2026 - Apr 2026

Handled high-volume conversations on dating platforms focusing on engagement and retention. Built strong virtual relationships to maintain user interest and activity. Used persuasive and natural communication to drive consistent interaction. Adapted communication style based on different personalities and situations. Maintained professionalism, discretion, and confidentiality.

Online Seller / Facebook Business Operator

Jan 2019 - Present

Managed online sales of products through Facebook and Messenger. Handled customer inquiries, orders, and follow-ups. Created product listings and promotional content. Processed orders and ensured customer satisfaction. Managed Facebook advertising campaigns using Facebook Ads Manager.