Sales Associate

Feb 2024 - Apr 2026

Performed sales duties including customer engagement, upselling, and supporting revenue growth initiatives within the company.

Sales Representative

Feb 2023 - Jan 2024

Conducted sales activities, engaged customers, and promoted products to achieve revenue targets and enhance customer satisfaction.

Chat Moderator

Feb 2021 - Jan 2023

Moderated online chat platforms, ensuring community guidelines compliance, managing user interactions, and maintaining a safe and engaging environment.

Training Manager

Dec 2020 - Mar 2021

Managed training programs for English language instructors, developing curriculum and monitoring training effectiveness to enhance teaching quality.

Team Leader

Oct 2018 - Mar 2020

Led a remote team, managing workflow and performance to ensure operational efficiency and quality service delivery in a work-from-home environment.

English Communication Specialist

Jan 2017 - Dec 2020

Specialized in enhancing English communication skills of learners, delivering tailored lessons and support to improve fluency and comprehension over a multi-year period.

Student Assessor

Jan 2017 - Dec 2017

Assessed student performance and progress, ensuring quality standards in English language learning and providing feedback to improve educational outcomes.

ESL Online Tutor

Feb 2015 - Jan 2017

Provided online English as a Second Language tutoring, supporting students in language acquisition and communication skills development through virtual platforms.