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Andrew

PhilippinesCountry Flag
Passionate Customer Care Professional Committed to Delivering Exceptional Service and Building Lasting Relationships
Passionate Customer Care Professional Committed to Delivering Exceptional Service and Building Lasting Relationships

Details

🌐 Languages

English:

Fluent/Native

Tagalog:

Fluent/Native

Thai:

Fluent/Native

💸 Preferred way of payment

Bank Transfer, PayPal, Wise, Venmo

💼 Work type

Full-time

⏱️ Type speed

26 per minute

🛜 Internet speed

Not specified

💻 Computer specs

Not specified

📷 Webcam

No

🕰️ Time zone

Australian Eastern Standard Time

(UTC+10:00)

Experiences

DEPARTMENT OF HEALTH

REGIONAL PROJECT OFFICER

Feb 2025 - Dec 2025

Coordinate and oversee project activities in the region. Liaise with local government units, partners, and stakeholders. Monitor and evaluate project implementation and progress. Ensure compliance with project guidelines and standards. Facilitate capacity-building and training sessions. Prepare and submit reports on project status and outcomes.

Skills Learned

🛠General - Intermediate
MINISTRY OF HEALTH

SENIOR HEALTH ASSOCIATE

Jul 2024 - Dec 2024

Assist in developing and implementing nutrition programs. Support data collection and analysis on nutritional status and conduct community outreach and education on nutrition. Monitor and report on program progress and outcomes and collaborate with health teams and stakeholders.

Skills Learned

🛠General - Intermediate
HELLORACHE

VIRTUAL/ADMIN ASSISTANT

Feb 2024 - Jun 2024

Check, respond, and draft emails for communication. Handle inbound and outbound calls. Communicate with attendants, patients, and caseworkers for patient updates. Manage documentation, electronic verification visits, payroll, new hires documentation, and form completion/printing.

Skills Learned

🛠General - Intermediate
DEPARTMENT OF HEALTH, PROVINCE OF SULTAN KUDARAT

PUBLIC HEALTH NUTRITIONIST

May 2021 - Jul 2023

Conduct nutrition advocacy campaigns for all life stages. Plan local actions addressing malnutrition (stunting) among 6-59 months old population. Participate in implementation of Nutrition-Specific programs. Attend inter-agency meetings involving health and nutrition. Perform administrative tasks documenting and analyzing community data.

Skills Learned

🛠General - Intermediate
KLAENG WITTHAYASATAWORN, RAYONG, THAILAND

ENGLISH AS SECOND LANGUAGE TEACHER

Oct 2019 - Mar 2020

Prepare lesson plans and activities to encourage Thai students to speak basic communication skills in English.

Skills Learned

🛠General - Intermediate
SYKES INC., BGC, TAGUIG

TECHNICAL SUPPORT REPRESENTATIVE

May 2019 - Sep 2019

Responsible for providing technical support to customers to resolve account issues. Help customers fix technical issues on their phones. Assist customers in understanding questions regarding their accounts and ongoing promotions.

Skills Learned

🛠General - Intermediate
TOMBOC-SALAYOG HOSPITAL, TACURONG CITY

CLINICAL DIETITIAN

Sep 2018 - Apr 2019

Conduct diet counseling to newly admitted patients. Assist in food preparation and tube feeding for OTF patients. Prepare diet tags for patients. Manage purchasing and inventory of commodities.

Skills Learned

🛠General - Intermediate
PROFESSIONAL INSIGHTS MARKETING SERVICES, PARAÑAQUE CITY

NUTRITION COUNSELOR

Jun 2017 - Jul 2018

Promote Abbott products to new customers. Conduct diet counseling in clinics, hospitals, and Mercury drug stores.

Skills Learned

🛠General - Intermediate
CONVERGYS, CEBU CITY

CUSTOMER SERVICE REPRESENTATIVE

Oct 2015 - Jun 2016

Provide technical support to customers to resolve account issues. Focus on sales promoting current promotions eligible for customer upgrades. Help customers fix technical issues on their phones and understand account-related questions and promotions.

Skills Learned

🛠General - Intermediate